Contact information

Contact MJ5 Collective

Thank you for shopping with MJ5 Collective!

For questions about orders, shipping, products, or general inquiries, please contact us using the information below.

Email: mj5collectivedfw@gmail.com

Website: www.mj5collective.com

Customer Service Hours

Monday–Friday: 12:00 PM – 7:00 PM Central Time

Saturday & Sunday: Closed

Federal Holidays: Closed

Please note that weekends, federal holidays, and announced business closures are not considered business days.

During school breaks, scheduled closures, or other circumstances affecting business operations, customer service response times may be extended.

We strive to respond to all inquiries within 1–2 business days during our regular customer service hours.

For questions regarding an existing order, please include your order number so we can assist you efficiently.

Thank you for choosing MJ5 Collective! We appreciate your business.