Terms of service

MJ5 Collective — Terms of Service

Last Updated: October 27, 2026

Welcome to MJ5 Collective!

By accessing our website, browsing our products, or making a purchase, you agree to the following Terms of Service.

Please read these terms carefully before placing an order.

1. General Information

MJ5 Collective is an independently operated online retail business offering sneakers, clothing, fragrances, beauty products, accessories, and other merchandise.

Our website is powered by Shopify.

We reserve the right to update our products, pricing, availability, and website content at any time.

2. Product Information

We make reasonable efforts to provide accurate product descriptions, photographs, pricing, sizing, and condition details.

Some merchandise may be new, pre-owned, or sold without original packaging. Product-specific conditions and included accessories will be disclosed in the applicable listings.

Colors and appearances may vary slightly depending on lighting and screen settings.

Customers are responsible for reviewing all available product information before purchasing.

3. Pricing and Payments

All prices are listed in United States dollars (USD).

Applicable sales taxes and shipping charges are calculated and displayed during checkout.

Payment must be successfully authorized and processed before an order is fulfilled.

We reserve the right to correct pricing errors and cancel affected orders, with refunds of any payments collected for canceled items.

4. All Sales Final

ALL SALES ARE FINAL — NO RETURNS OR EXCHANGES.

We do not accept returns or exchanges for:

Buyer's remorse or change of mind
Incorrect size selection
Personal preference
Dislike of product color or style
Failure to review product descriptions or disclosed conditions

Orders cannot be canceled once processed or shipped.

If an order arrives damaged, incorrect, or incomplete, customers should contact us promptly.

Nothing in these terms excludes rights or remedies that cannot legally be waived.

Please review our Return & Refund Policy for additional information.

5. Order Acceptance and Availability

Submitting an order does not guarantee acceptance.

We reserve the right to cancel or limit orders due to inventory discrepancies, payment issues, suspected fraud, pricing errors, or other legitimate business reasons.

If payment has already been collected for an order we cancel, the affected amount will be refunded to the original payment method.

6. Shipping and Delivery

Orders are generally processed within 1–3 business days.

Shipping rates and available carriers are displayed during checkout.

Delivery estimates are not guaranteed.

Customers are responsible for providing accurate shipping information.

Please review our Shipping Policy for additional details, including fragrance restrictions and local pickup.

7. Local Pickup

Customers selecting local pickup must follow the pickup instructions provided by MJ5 Collective.

Orders must be confirmed ready before pickup.

The designated pickup location is not an open retail storefront.

8. Product Availability

Many MJ5 Collective products are available in limited quantities.

Adding an item to your cart does not reserve it.

Products are subject to availability at the time an order is accepted.

9. Website Use

Customers agree not to use the website for unlawful, fraudulent, or unauthorized activities.

Attempts to interfere with website security, payment processing, or store operations are prohibited.

10. Intellectual Property

MJ5 Collective branding, original product photography, graphics, written content, and other original materials are protected by applicable intellectual property laws.

Third-party trademarks and brand names remain the property of their respective owners.

No rights to reproduce MJ5 Collective's original materials are granted without permission.

11. Third-Party Services

Our website uses Shopify and may use third-party payment processors, shipping carriers, and other service providers.

Certain services may be subject to additional terms and privacy practices.

12. Privacy

Customer information is handled in accordance with our Privacy Policy.

Please review the Privacy Policy to understand how personal information is collected, used, and disclosed.

13. Disclaimer and Liability

We strive to provide accurate information and reliable service.

To the extent permitted by applicable law, MJ5 Collective is not responsible for indirect or consequential losses arising from website interruptions or circumstances beyond our reasonable control.

Nothing in these terms limits liability or consumer rights that cannot legally be excluded.

14. Changes to These Terms

We may update these Terms of Service as necessary to reflect changes in business operations, applicable laws, or website features.

Updated terms will be posted on this website with a revised date.

15. Governing Law

These Terms of Service are governed by the applicable laws of the State of Texas and the United States, subject to any mandatory consumer protections that apply.